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Apparatus repair and preventive maintenance to keep your emergency fleet response-ready - mobile, reliable, NFPA-compliant.
We specialize in comprehensive preventive maintenance and repair services for Fire and EMS apparatus. Whether it’s routine preventive maintenance and inspections or unexpected breakdowns, we help departments minimize OOS time and maximize safety.
We support Fire Departments and EMS providers in Rhode Island, Massachusetts and Connecticut.
Our mobile service saves your team time by maximizing flexibility and convenience when it comes to light repairs and preventive maintenance. You’ll also have direct access to our technicians for any questions or concerns.
Our technicians hold a variety of Emergency Vehicle Technician (EVT) certifications and have extensive fire apparatus experience, so you can rest assure your fleet is in capable hands.
We intend to shift our customers from the traditional “break/fix” or reactive service model to a preventive maintenance model which improves reliability and response-readiness of your fleet by limiting OOS time.
We will track all the PMs for your fleet and notify your team when they are coming due to stay on top of routine services. Consider it one less thing for you to track!
Our team will be completely transparent about the status of your apparatus. Expect to receive timely information and asked to provide input on how we proceed.
Transparent and detailed documentation that supports fleet management and future audits. Our service portal enables your team to have access to all your fleet records at any time.
We help ensure your fleet meets all safety and regulatory standards and recommendations.
In the State of Rhode Island, we have an approved MPA-203B contract to streamline working with us.
Ensure your apparatus' pumps are response-ready and NFPA-compliant.
Understand the overall health of your Fire or EMS apparatus to anticipate issues and avoid unexpected OOS time.
Maintain the most critical component of your apparatus to reduce OOS time and costly repairs.
Replace your apparatus fluids and filters
routinely to maximize apparatus lifetime and ensure safe operation.
Please reach us at service@onsceneservice.com if your question isn't addressed below.
Yes, we will perform services and repairs for all major brands.
If your station is located in RI, MA or CT - absolutely. We offer mobile service for both maintenance and most repairs.
Yes, our pump testing and inspections are performed to NFPA and DOT standards.
We tailor plans to each department's usage, apparatus type and manufacturer recommendations.
As an independent 3rd party provider, we perform NFPA inspections and testing to give you an unbiased assessment of your apparatus health. In doing so, we generate list of pending repairs that can be seamlessly provided to your DPW or mechanic to resolve. If there are any repairs they do not want to undertake, we are happy to provide support.
ON SCENE, LLC
52 West Reservoir Road, Unit 4, Smithfield, Rhode Island, 02917
Service: 401-474-6747 | Sales: 401-429-800
Copyright © 2025 On Scene, LLC — All Rights Reserved.
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